Claudia Böckermann was trained in the hotel and hospitality industry and has ten years of experience in the international five star hotel business. Her last position was director of a conference and incentive agency, where she spent four years supervising national and international projects for a number of well-known companies.
Taking over UNIVERSAL more than ten years ago Claudia successfully rose to a range of new challenges. She has never lost sight of what drew her to the job in the first place though: enjoyment of working with people and dedication to service.